ODR Services Providers In Asia

Online dispute resolution (ODR) is becoming a preferred mode of dispute resolution globally. However, Asian countries in general and India in particular have still not considered using ODR for dispute resolution.

Even otherwise there are very few ODR service providers in India. Further, when it comes to techno legal ODR services in Asia or India, there seems to be very few institutions dealing with the same.

At Perry4Law Techno Legal Base (PTLB) we provide techno legal ADR and ODR services. Our services include a wide variety of areas that practically covers all the techno legal ADR and ODR disputes

We believe in party autonomy and therefore are open to all national and international norms, regulations and rules. Whether it is the Uniform Domain-Name Dispute-Resolution Policy (UDRP) of Internet Corporation for Assigned Names and Numbers (ICANN) or any other rules or norms of similar international institutions like United Nations Commission on International Trade Law (UNCITRAL), World Intellectual Property Organisation (WIPO), we adopt and utilise the relevant norms as per the requirements of the case.

Although ODR in India is facing severe legal roadblocks yet at Perry4Law and PTLB we have been providing techno legal technology dispute resolution policies and strategies. We have suggested the technology dispute resolution policy of India and ODR policy of India in the hope that Indian government would consider utilising technology related projects like ODR and e-courts more often.

At the same time we also believe that without international harmonisation, ODR can never be a global reality. We also understand the importance of national and international cooperation and collaboration and are therefore open to all sorts of proposals from global ODR community.

ADR service providers of Asia must utilise concepts like ODR and e-courts as well. Like traditional ADR mechanisms, ODR and e-courts also provide effective dispute resolution. In fact, ODR and e-courts are better mechanisms to resolve disputes without any party moving from his place.

Sooner or later ODR and e-courts have to be established and used by all Asian countries. However, the sooner they are established and used the better it would be for the citizens of these countries.

Online Dispute Resolution Services In India

Information and communication technology (ICT) has streamlined the way disputes are agitated and resolved. Legal proceedings are increasingly using online platforms and cyberspace for initiation of legal proceedings and their dispute resolution.

However, legal frameworks that can supplement and strengthen such disputes resolution are missing. For instance, the legal enablement of ICT systems in India is still missing. We have no legal framework for online dispute resolution in India (ODR in India) as well as for establishment and management of e-courts in India. Till now we are waiting for the establishment of first e-court of India and use of ODR in India.

At Perry4Law and Perry4Law Techno Legal Base (PTLB) we believe in the importance and use of ICT for dispute resolution. We understand the importance of ICT to the judicial system and important role of ICT in judicial reforms. Use of ICT in effective judicial system and dispute resolution is one area that deserves both national and international attention.

India is using alternative dispute resolution (ADR) mechanisms like arbitration, mediation, etc for long. However, there are very few ODR service providers in India. This is because in India we neither have awareness about ODR nor we have expertise to mange the same. Realising the same, Perry4Law and PTLB have provided the exclusive technology dispute resolution policy of India and ODR policy of India so that ODR may gain popularity and a wider acceptance in India.

At PTLB we provide the exclusive techno legal ODR services in India. These ODR services cover areas like cyber law, cyber security, cyber forensics, technology dispute resolution services, film and entertainment industry disputes resolution, etc.

Internet Corporation for Assigned Names and Numbers (ICANN) has been planning to expand the list of generic top level domain names (gTLDs) among several issues. The same was put as one of the items of the agenda to be voted and decided by ICANN at the second public meeting of the year on 20th June 2011 at Singapore.

Finally, after a long gestation period, ICANN has approved the idea of allotting new gTLDs. Of course, this allotment would not be simple process and filing of gTLD applications would need good techno legal expertise.

Further, these gTLDs allotment would also give rise to many unforeseen challenges and domain name, brands and trademarks disputes in the future. An improper representation of a case or domain dispute may result in loosing the same. Thus, before agitating a domain name dispute at national and international level, knowing of the Uniform Domain Name Dispute Resolution Policy of ICANN is a must.

We hope this note would help all the present and future domain name holders and ICANN’s new gTLDs applicants.